Privacy Policy
Effective Date: June 2026
Cleveland Roof Repair (“we,” “us,” “our”) operates clevelandroofrepairpros.com. Cleveland Roof Repair operates this website. We are committed to protecting your personal information and being transparent about how we collect and use it.
1. Information We Collect
Personal Information You Provide
- Name
- Email address
- Phone number (if provided)
- Any information submitted through forms on our website
Automatically Collected Information
- IP address
- Device and browser type
- Pages viewed and time spent
- Analytics data (via Google Analytics)
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide services
- Review service requests and coordinate follow-up
- Send newsletters and content updates (if you opt in)
- Improve the website experience
- Send promotional communications (only with your consent)
We do not sell personal information to third parties.
3. Cookies and Analytics
We may use analytics and advertising measurement tools, including Google Analytics, to understand visits, calls, form activity, and campaign performance.
Google Analytics may collect information about page views, device/browser type, approximate location, session activity, and traffic sources. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
4. How We Protect Your Data
We use reasonable security measures, including:
- Encrypted transmission (HTTPS)
- Secured storage
- Access controls
- Reputable service providers
No system is 100% secure, but we take appropriate steps to safeguard your data.
5. Sharing Your Information
When you submit a request, we may share the information you provide with service providers, operating partners, technology vendors, analytics providers, and hosting providers as needed to respond to the request, operate the website, measure performance, prevent abuse, and improve the service.
We may share your information with:
- Independent local service providers or operating partners who may respond to your request
- Email service providers
- Analytics platforms (Google)
- Hosting providers
- Payment processors (if applicable)
These providers process data on our behalf and may not sell or use it for their own purposes. We may also share data if required by law.
6. Lead and Service Request Handling
We operate a marketing and intake website that helps visitors request local service help. Requests may be reviewed and routed to independent service providers or operating partners.
Independent providers are responsible for their own licensing, insurance, pricing, availability, scope of work, work quality, warranties, permits, and service outcomes.
7. Your Rights
You may:
- Request correction or deletion of your personal information
- Opt out of marketing communications
- Request a copy of the personal data we hold about you
To make a request, contact: info@clevelandroofrepairpros.com
8. Children’s Privacy
We do not knowingly collect information from individuals under 16.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will update the “Effective Date” when changes occur.
Contact Us
Cleveland Roof Repair
Email: info@clevelandroofrepairpros.com
Website: clevelandroofrepairpros.com